Contact Us
Thank you for shopping with Moonharbor. Our customer support team is available to assist with questions regarding products, orders, shipping, returns, refunds, and general store information.
For order-related inquiries, please include your order number and the email address used to place your order whenever possible. Providing this information helps us locate your purchase and assist you more efficiently.
Customer Support
Moonharbor
18 Rue des Dames-Ursulines
Québec, QC G2B 1J6
Canada
Website: Moonharbor.shop
Email: support@Moonharbor.shop
Phone: (780) 447-1264
Order Assistance
You may contact our customer support team for assistance with:
- Order status and tracking
- Product information
- Shipping and delivery questions
- Damaged, incorrect, or missing items
- Returns and refunds
- Order changes or cancellations when available
- General questions about Moonharbor
We aim to review and respond to customer inquiries as promptly as reasonably possible during normal business operations.
For information regarding shipping, returns, and other purchase conditions, please review the applicable policies available on Moonharbor.shop.