Contact information

Moonharbor is committed to maintaining clear and accessible communication with our customers.

For questions concerning an order, product, delivery, return, refund, or our website, you may contact us using the information below.

Business Information

Store Name: Moonharbor
Website: Moonharbor.shop
Email: support@Moonharbor.shop
Phone: (780) 447-1264
Address: 18 Rue des Dames-Ursulines, Québec, QC G2B 1J6, Canada
Established: 2022

Customer Service Inquiries

Our support team can assist with:

• Product questions
• Order information
• Tracking and delivery
• Returns and refunds
• Damaged or incorrect products
• General website questions
• Store policies

When contacting us about an existing purchase, please provide your order number and the email address associated with your order.

This helps us identify the relevant transaction and provide more efficient assistance.

Electronic Communications

When you contact Moonharbor electronically, you consent to receiving communications from us in connection with your inquiry or transaction.

Please ensure that the email address and other contact information supplied to us are accurate.

Policy Questions

Questions concerning our Return & Refund Policy, Shipping Policy, Terms of Service, or other store policies may be submitted to support@Moonharbor.shop.